Waltraud Rieser-Herrnhofer

Where she lives:

• Born in 1970 and grew up in Steiermark, Austria
• After some years spent travelling in the hotel industry, which took her from Italy to Vorarlberg, Tirol, Salzburg and Italian-speaking Switzerland, she has lived in the Austrian state of Carinthia since 1995

Brief biography:

• More than 20 years of experience in the hotel industry in the fields of sales & marketing, reservations, front office and F&B (
• Apprenticeship as a hotel and hospitality assistant
• “Academic tourism manager” with distinction
• Guest lecturer in Hotel Management – Sales & E-Distribution at Carinthia University of Applied Sciences since 2012
• Managing Director and owner of Rieser-Herrnhofer Hotelsales

Specialities

• Strategy development in the field of sales & marketing
• Quality management
• Seminars and training in the field of sales and complaints management
• Mystery checks
• Rent a sales team